Privacy Policy

Effective Date: 24 April 2025

Smart Salon Solutions FZ-LLC (“Smart Salon Solutions”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.smartsalonsolutions.me or www.smartsalonsolutions.com] (the “Website”), in accordance with applicable laws in the United Arab Emirates (UAE), including the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and, where applicable, the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, company name, etc.

  • Technical Data: IP address, browser type, operating system, access times, and pages visited.

  • Cookies and Tracking Data: Data collected through cookies and similar tracking technologies.

  • Communications: Information you provide through our contact forms, email, or customer support.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services

  • To respond to inquiries and provide customer support

  • To send newsletters, promotions, and updates (with your consent)

  • To improve our website and user experience

  • To comply with legal obligations and protect our rights

3. Disclosure of Your Information

We do not sell, rent, or trade your personal data. However, we may share your data with:

  • Trusted third-party service providers (e.g., web hosting, analytics)

  • Legal or regulatory authorities when required by law

  • Affiliates and business partners for legitimate business purposes

All data processors are bound by confidentiality agreements and data protection obligations consistent with this policy.

4. Data Storage and Security

Your data is stored securely on servers located in the UAE or in jurisdictions with adequate data protection laws. We implement appropriate technical and organizational security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data.

5. International Data Transfers

If we transfer your personal data outside the UAE (e.g., to servers or service providers in other countries), we ensure that such transfers comply with applicable data protection laws through appropriate safeguards.

6. Your Rights

Subject to local laws, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with the UAE Data Office

To exercise your rights, contact us at seena@smartsalonsolutions.com.

7. Cookies

We use cookies to enhance your browsing experience. You can modify your browser settings to disable cookies, though this may affect website functionality. For more information, see our [Cookie Policy].

8. Links to Third-Party Sites

Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect data from minors. If we learn we have collected personal data from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Smart Solutions FZ-LLC
Dubai, United Arab Emirates
Email: seena@smartsolutions.com
Phone: +971-52-824-2849